Privacy Policy

1. Information We Collect

Depending on how you use our website, we may collect information necessary to provide our services, including:

• Name
• Mobile number
• Email address
• Billing and delivery address
• Order details
• Product information
• Payment-related transaction information
• Information provided when contacting us
• Other information voluntarily provided by you

2. How We Use Your Information

We may use customer information to:

• Process and fulfil orders
• Arrange delivery
• Confirm and communicate about orders
• Respond to customer enquiries
• Provide customer support
• Process order cancellations where applicable
• Prevent fraudulent or unauthorized transactions
• Maintain business and transaction records
• Improve our website, products, and customer service
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

Shining Jwelz / Sumisha Lifestyle does not intentionally store complete debit card, credit card, CVV, UPI PIN, or other sensitive payment credentials on its own servers.

Payment information is handled by the applicable payment service provider according to its security practices and applicable requirements.

4. Sharing of Information

We may share necessary information with trusted service providers where required to operate our business, including:

• Payment gateway and payment service providers
• Courier and logistics partners
• Website hosting and technology providers
• Customer-support service providers
• Government, regulatory, or law-enforcement authorities where legally required

We do not sell or rent customer personal information for unrelated commercial purposes.

5. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, improve user experience, and understand website usage.

You may control or disable cookies through your browser settings, although some website functionality may be affected.

7. Third-Party Services

Our website may use or link to third-party services such as payment gateways, WhatsApp, courier services, analytics services, or other external platforms.

Third-party services operate under their own terms and privacy policies.

8. Data Retention

We may retain customer and transaction information for as long as reasonably necessary to fulfil the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable legal or regulatory requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised effective date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact: